Customer Service

Shipping & Delivery

Processing timelines, delivery estimates and shipping charges.

Feel Hut aims to deliver orders quickly and safely across supported locations.

Shipping timelines

Orders are usually processed within 1-2 business days. Delivery generally takes 3-7 business days depending on the delivery location and courier network.

Shipping charges

Standard shipping charges may apply based on customer location, product type and order value. Free shipping may be available on eligible orders or campaigns.

Order tracking

Once dispatched, tracking details are shared where available so customers can follow shipment progress.

Delivery support

If a delivery is delayed, damaged in transit or marked delivered incorrectly, contact Feel Hut support with the order number for assistance.